Shipping Policy

Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

• Orders are processed Monday through Friday
• Orders placed after 2 PM EST ship the next business day
• Weekend orders are processed on Monday
• You'll receive a tracking number once your order ships

Domestic Shipping

We offer multiple shipping options to meet your needs. All domestic shipments include tracking.

International Shipping

We're proud to offer worldwide shipping. International delivery times and costs vary by destination.

• We ship to over 200 countries worldwide
• Delivery times vary by destination (7-21 business days)
• Customs fees and import duties are the buyer's responsibility
• International orders may be subject to additional inspections

Order Tracking

Stay informed every step of the way with our comprehensive order tracking system.

• Tracking information sent via email within 24 hours of shipment
• Track your order anytime through your account dashboard
• Real-time updates on your package location
• Delivery confirmation upon successful receipt

Shipping Issues

We're committed to ensuring your order arrives safely. If you experience any shipping issues, we're here to help.

• Lost packages: We'll investigate and resolve within 5-7 business days
• Damaged items: Contact us within 48 hours with photos
• Wrong address: Update before shipment to avoid delays
• Delivery delays: We'll work with carriers to expedite your order